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DMCA / Copyright Policy

Last updated: September 4, 2026

1. Our Position on Copyright

Hoty (hoty-ai.com), operated by ALLSTREAM LTD (company number 15304620, England and Wales), respects the intellectual property rights of others and expects users of the Service to do the same. We respond to clear notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act ("DMCA") and with applicable copyright law in other jurisdictions.

2. Designated Agent for Copyright Notices

Send all copyright notices, counter-notices, and related correspondence to our designated agent at [email protected] with the subject line "DMCA notice". Postal correspondence may be sent to: ALLSTREAM LTD, 10 Stoneway, Unit M, Lakesview International Business Park, Canterbury, England, CT3 4GP. Email is the fastest route and is the channel we monitor most closely.

3. What a Valid Takedown Notice Must Include

To be effective, a notice of claimed infringement must be in writing and include substantially the following:

  • A physical or electronic signature of the copyright owner, or a person authorised to act on their behalf.
  • Identification of the copyrighted work claimed to have been infringed, or a representative list if multiple works are covered by a single notice.
  • Identification of the material claimed to be infringing, with enough detail for us to locate it — a URL, a generation ID, or a chat character name.
  • Your contact information: name, postal address, telephone number, and email address.
  • A statement that you have a good-faith belief that the disputed use is not authorised by the copyright owner, its agent, or the law.
  • A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorised to act on the owner's behalf.

4. How We Handle a Notice

When we receive a notice that substantially complies with the requirements above, we act expeditiously to remove or disable access to the material identified. Where we can identify the account responsible, we notify that user and provide them a copy of the notice, so they may submit a counter-notice if they believe the removal was mistaken. Notices that are incomplete may be returned to you with an explanation of what is missing rather than acted upon immediately.

5. Counter-Notice Procedure

If you believe your material was removed or disabled as a result of mistake or misidentification, you may send a counter-notice to [email protected] containing substantially the following:

  • Your physical or electronic signature.
  • Identification of the material that was removed and the location where it appeared before removal.
  • A statement, under penalty of perjury, that you have a good-faith belief the material was removed as a result of mistake or misidentification.
  • Your name, postal address, and telephone number.
  • A statement that you consent to the jurisdiction of the courts of England and Wales, or — where you are located in the United States — of the federal district court for the district in which your address is located, and that you will accept service of process from the party who submitted the original notice.

6. Restoration of Removed Material

If we receive a valid counter-notice, we may forward it to the party who submitted the original takedown notice. If that party does not notify us within 10 business days that they have filed an action seeking a court order to restrain the allegedly infringing activity, we may restore the removed material, at our discretion and where doing so does not conflict with our other policies.

7. Repeat Infringers

We maintain a policy of terminating, in appropriate circumstances, the accounts of users who are repeat infringers of copyright. A repeat infringer is a user whose content has been the subject of multiple valid takedown notices, or who has otherwise demonstrated a pattern of disregard for the intellectual property rights of others. Termination decisions are made at our discretion and account balances are handled under our Refund Policy.

8. Misuse of This Process

Submitting a takedown notice or counter-notice that misrepresents material as infringing, or as removed by mistake, may expose you to liability for damages, including costs and legal fees, under Section 512(f) of the DMCA and comparable provisions elsewhere. Please consider whether the use in question may be permitted before submitting a notice.

9. Non-Consensual Content Is a Separate Process

A complaint that someone's likeness was used without their consent is handled under a faster, dedicated process and does not require a copyright claim. See our Content Removal page and Complaints Policy — those reports are treated as our highest priority and are actioned before an investigation concludes.

10. Governing Law

This Policy is governed by the laws of England and Wales. Where this Policy is provided in a language other than English, the English version prevails in the event of any conflict or inconsistency.